COVID-19 FAQs and Guidance

Covid-19 arrangements – Frequently Asked Questions

1. How can I support my child’s wellbeing and mental health at this time?

This is a difficult time for everyone, and it is not unusual for children to find this situation difficult. It is important to try to keep to a routine, not going to bed too late and not getting up too late is important for this and having things to do within the day. It is also important to try to exercise and also to eat well during this period. Try to talk to your child about any worries or concerns that they may have and encourage them to ask questions. Try to limit watching the news and reading articles on the internet, as these can sometimes be misleading or alarming. Mrs Meredith is sharing a mental health wellbeing newsletter which can be viewed at the bottom of this page. There are several websites that offer support in this area, you can find them using the following links:

2. I am worried my child is doing too much work – what should I do?

The amount of work that your child does should be manageable for them; if they are able to work without this having a detrimental impact on their mental health and wellbeing then this is fine. Some children will enjoy the challenge of work and will want to complete it when at home; this is fine. The school have provided a suggested timetable here: Home Learning Timetable. This is for you to use which gives a guide for how much could be done – but everyone is different and the timetable your child follows is up to you – what is important is that they have structure. Please also see our letter to parents which gives some guidance for work at home here: New Home Learning

3. I am worried my child is doing too little work – what should I do?

It is important that children are keeping up with their schoolwork whilst at home and keeping up with habits and routines of work. The school have provided a suggested timetable here: Home Learning Timetable This gives a guide of how much work should be being completed. However, every child is different and this can be amended to suit your own situation. Consider using the day as ‘work time’ and the evenings as ‘free time’ and structuring things in that way. Consider limiting time on tablets, phones, computer games and the TV if work is not being completed as distractions can be a big barrier to learning.

4. My child is finding studying at home difficult – what can we do?

This can be a difficult thing and everyone’s home is different. After ensuring a schedule is being followed it is important to identify a learning space that can be used quietly and without distraction. If possible, this should be in a separate room to distractions. Try to set up the learning space with a desk and a chair, set up clearly to do work as if in school or an office. This area should be well lit and have all the resources needed for work – stationery and paper or a computer.

If you are having serious difficulties in finding space for your child to work, then your child may qualify for learning in school – please contact your child’s Head of Year to discuss this. In school, computers will be provided to complete work set every day. Further to this, if you are a key worker, then your child automatically qualifies for one of these places, again, please contact your child’s Head of Year to arrange.

5. My child is saying they cannot access their work, what can I do?

All school work is set by school email or through the Google classroom and is set regularly. We have tried to use common format files that can be accessible through any electronic device. Your child’s password will be the same for both of these. Teachers will clearly identify where work can be found.

  1. If you are unable to find work – please email the teacher to check.
  2. If your child is unable to access their email or Google classroom, please contact your child’s Head of Year / tutor who will be able to get the ICT team to support recovery of access.

There is further guidance about using our systems here.

Google Classroom Guidance

Microsoft Teams Guidance

6. How should I plan out the day for my child?

This is up to you and can be done in a way that fits in with your own family circumstances. The school have provided a guidance timetable here: Suggested Weekly Timetable which you can follow if you wish, but this is not something that has to happen. The important thing is that children have a schedule / routine to follow, that they are accessing schoolwork and keeping up learning habits throughout this period.

For children in year 10, a separate electronic learning timetable is running via Microsoft teams. Please see information on this here: Year 10 Timetable and Home Learning Rules

7. What should my child do if they do not understand the work?

Teachers are still working full time and are there to support your child. If your child has any questions about the work, needs support or does not understand what they need to do, please email the class teacher

8.  We are finding it hard to get work electronically – can we get hard-copy work?

Yes. If you are unable to access work electronically, please contact your child’s Head of Year to arrange for some hard copy work to be delivered if required. Work cannot be collected from school and will be delivered home.

9. I am worried that my child is falling behind with their work, what can I do?

Please do not worry about your child falling behind – all new learning will be retaught on our return to lessons. The important thing is that your child continues to work throughout the school closure in order to keep up positive learning and work habits.

10. What is happening with the options process?

Options will be taken in year 9 and the process will be in place when students have returned to school in good time for preparing for year 10. Further information regarding this will be shared at a later point.

11. I am having trouble with Microsoft Teams, what can I do?

Please refer to the Teams guidance here: Student Teams Guidance and if you have further issues, please contact your child’s Head of Year.

12. How can I motivate my children at home?

This is a difficult period to stay motivated, but there are several things that you can do to keep your child motivated:

  1. Ask them to show you the work, praise work completed – your child will love that you are taking an interest.
  2. Send work when completed to teachers – feedback is always appreciated.
  3. Offer positive incentives for hard work – allow children to earn leisure activities and other incentives when completing work well.
  4. Keep a folder of completed work – this shows evidence of work completed.
  5. Encourage pride in work – this is a big motivating factor.
  6. Encourage inquisitive thinking – discuss topics with your child and encourage them to learn about things further.

13. When are we going back to school?

The school will continue to follow the government guidance regarding this and will contact parents with as much notice as possible when students will be offered the opportunity to return.

14. Is there further support for my child at school?

Yes. If your child needs support, please contact their Head of Year to discuss.

15. How is the school keeping children safe when they attend?

The school is following social distancing measures in full and has many procedures in place. As the school plans for partial reopening for Years 10 and 12 we have a school agreement that needs to be signed, relating to school opening with social distance measures in place.

Social Distance Measures Agreement

This agreement can also be filled online by clicking on the following link: Online School Agreement Form

16. How do I hand in hard-copy work for my child?

There is a box outside the school main reception where work can be dropped between the hours of 7.30am and 3.30pm.  This work will be distributed to teachers for marking, feedback and positive rewards and recognition.

17. How can I recognise and reward my child’s achievement at home?

Taking an interest in your child’s work is the most important thing you can do and positive praise is hugely important in supporting and motivating your child. You can also give them school achievement points by using the Classcharts app; details on how to access this can be found here.